Customer Reviews and Testimonias

Customer satisfaction is at the heart of what we do. Building customer relationships and understanding our customers' needs requires individual attention and gaining customer loyalty is our ultimate goal.

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Review 5 StarsAhmed came and installed my new heat pump. He was very informative, professional and understanding of my situation. He explained the whole process and how to better maintain my new heat pump for the future.

Luna A

Review 5 StarsHeatpumps were professional, transparent, fast and efficient and thorough. I can only highly recommend them.

Review 5 StarsWhat an incredible company. Ricardo really went out of his way to help me understand the efficiency of the different heat pumps. Especially for my Northern Ontario location. I will definitely use this company again.

Private User

Review 5 StarsPat and the installation staff at Ductless were on the ball! From start to finish, they were professional, followed up in a prompt manner, and followed through on everything they promised. No second thoughts - that this was the best team for the job.

Review 5 StarsWhat a great experience from start to finish. The guys from helped me to replace my old ductless system, they arrived as scheduled and worked very efficiently. They are very knowledgeable and honest about where to place the units to best cool our house. I feel very confident recommending them.

Nelson Viveiros

Review 5 StarsPat and his team arrived promptly, diagnosed the problem quickly, ordered parts and came back later that day to install. Furnace works better than when it was new. Highly recommended!

Michael Lucas

Satisfaction Guarantee

We focus specifically on installing quality heat pump systems in our customers' homes. Mitsubishi Electric produces several styles of heat pumps with fossil-free advantages. One of these is the Zuba-Central heat pump that uses green technology to produce ample heat on even the coldest Toronto days. At, we provide ductless heat pump installation, maintenance, and repair services for our customers. We are eager to help you with your home's heating needs.